Troubleshooting

Athlete shows different EPOC values than Movescount
There is almost always minor differences in EPOC values between Athlete and Movescount. This is caused by the different calculation used to evaluate...
Wed, 25 May, 2016 at 1:06 PM
Training program changed over-night
In some cases Coach training plan may change when the data used for the calculation changes, e.g. day changes. This is due to a situation where the Coac...
Wed, 25 May, 2016 at 1:14 PM
Movescount upload to Athlete is not working
Uploading measurements from Movescount to Athlete can fail for five different reasons: Movescount settings are not applied to Athlete There...
Mon, 18 Jul, 2016 at 10:13 AM
Disabling the "Loading Garmin files" pop-up
Athlete has a feature coded to the software that tries to automatically upload new Garmin measurements. The feature opens a pop-up named "Loading Garmi...
Thu, 29 Jun, 2017 at 12:08 PM