FAQ - Frequently asked questions

Heart rate devices compatible with Athlete
In this article we have listed the devices compatible with Firstbeat Athlete software. Compatibility means that the devices is able to record heart rate var...
Tue, 3 Oct, 2017 at 9:48 AM
Athlete activation process
Athlete activation process consists of three steps which all have different keys. Step 1: Activation key Write the 25-character Ac...
Tue, 24 May, 2016 at 11:48 AM
Measurement upload between Movescount and Athlete
It is possible to upload measurements from Moveescount to Athlete when there is a compatible Suunto device in use and the Movescount settings have been appl...
Fri, 13 Jan, 2017 at 1:15 PM
How to get the most reliable estimation of the fitness level
To get the most reliable and repeatable assessment of your fitness level it’s recommended to do warm-up and then about 15 minutes brisk running workout ...
Mon, 2 May, 2016 at 2:08 PM
Questions about METmax value
What is METmax value? Metabolic equivalent, MET, is a unit that describes the human performance. In other words, the METmax means maxi...
Wed, 25 May, 2016 at 1:01 PM
Creating back-up file and importing to new computer
Creating a backup file Before deleting and reinstalling the software it's good to create a backup file of the Athlete measurement da...
Wed, 25 May, 2016 at 1:05 PM
What are the Training Coach's criteria to determine and update activity class
The key parameters for Training Coach are training load (EPOC sum) and number of exercises during the past 4 weeks. Based on this information the activ...
Fri, 13 Jan, 2017 at 1:26 PM
Sending Sports Cloud credentials to an athlete
Sending credentials to athletes is done from Sports Cloud. With the credentials the athlete can login to the Firstbeat Sports mobile app and to the Sports C...
Wed, 9 May, 2018 at 1:45 PM