There are three different light colors in the Bodyguard 2 device: red, orange and green. Here you can find the explanations what each light means.


Lights during the measurement:


     
Green light is flashing in sync with  heart rate.
Device is measuring and recording data normally.
Green light is burning continuously.
Device searches for the heart rate. If the device does not start to measure within the next 10 minutes, it did not find the heart rate signal. Try these instructions. If the instructions don't help the device might be malfunctioning.

Green and orange light is flashing in sync with heart rate.
Device battery is low but the device is still recording. If your measurement has just started, try these instructions.

Red light is flashing in sync with heart rate or it is burning continuously.
Device battery is empty or the memory is full. The device is no longer recording. Disconnect the device and charge the battery and/or empty the device memory.


Green, orange and red light are flashing rapidly in turns or they are all burning continuously.
Device is malfunctioning and is no longer recording. End your measurement.
The malfunction might be reset by letting the device battery run completely empty causing all the light to turn off. After this recharge the battery to full strength.
If the malfunction is not reset, fill in a report for a faulty device.


Please note that if you are participating in a Firstbeat Lifestyle Assessment and you have received a Bodyguard 2 device for that, try the troubleshooting above. If they do not work, contact your assessment contact person.


Lights while connected to computer USB port:


   
Orange light is flashing in approximately 1 second intervals.
Device battery is charging normally.
Orange light is burning continuously.
Device battery has been charged to full strength.
Green light is burning continuously.
Computer has found the device and it is in communication with the computer.
Green light is flashing rapidly.
Computer is reading data from the device. This happens when device settings are being saved or when the measurements are being uploaded to the service.

Red light is burning continuously.
The device is malfunctioning. The computer is not able to find the device and connect with it. Try unplugging the device from the USB port. If the red light turns off, connect it again.
The malfunction can also be reset by letting the device battery run completely empty causing all the lights to turn off. After this recharge the battery to full strength.
If the malfunction is not reset, fill in a report for a faulty device.